How Custom Orders Work
You describe the function — a narrow windowsill tray, a deep harvest basket, a trellis for a specific climbing rose. We respond with what the current vine stock can realistically support. Sometimes the answer is straightforward. Sometimes we suggest waiting for the next dormancy harvest when thicker coils become available.
We photograph candidate vines before weaving begins. You approve the material, or we wait for a better match. The build proceeds only when both sides agree the vine suits the brief. This step adds time. It also prevents disappointment.
The finished piece is photographed, measured, and described in detail before delivery. If the reality diverges from the intention in ways that matter, we discuss adjustments. Custom work is collaborative, not transactional. The vine remains a third party in every negotiation.